Sales · Support · Partnerships

How can we
help you today?

Whether you're exploring ParcelAce as a logistics partner or need support on an existing shipment — we're here. Choose the right path below.

How can we help?

What are you looking for today?

Choose the right path — we'll take it from there.

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Sales Enquiry
You're exploring ParcelAce as a logistics partner. Tell us about your operations and let's find out if there's a fit.
New Partnership Custom Solution 15-Min Call
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Support Request
You're an existing client and need help with a shipment, an issue, or a query. We'll get back to you fast.
Existing Client Shipment Issue Quick Response
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We've got your message.
Someone from our operations team will reach out on WhatsApp within 4 business hours. While you wait — here's everything we've built and who we've built it for.
Response within 4 hours
Direct WhatsApp, not a bot
15-min honest call
Who trusts us

If these names trust us
with their operations, the bar is real.

DKMS, Dentsu, and Intugine have procurement teams, vendor due diligence, and zero tolerance for failure. They didn't choose ParcelAce by accident.

DKMS India
Healthcare · NGO
Dentsu Group
Global Media
Intugine
Logistics Intelligence
Ugam Solutions
IT & Data Services
QTS
GPS & IoT
Enmovil
Fleet Management
Merkle Inspire
Digital · Dentsu
What we've built

Three capabilities no one else offers.

While every aggregator offers the same dashboard, ParcelAce built the infrastructure that goes beyond it — AI, automation, and real-time intelligence.

AI-Powered
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WhatsApp AI Agent & Bot
Custom AI agents on WhatsApp that understand intent in any language or phrasing — booking pickups, confirming deliveries, handling NDRs, managing returns, all automated end to end.
Built for DKMS India — donors type "kit bhejna hai" and the AI instantly books the reverse pickup, fetches order data, and confirms. Zero manual intervention.
Custom Built
📊
Customisable Tracking Page with Analytics
Fully branded tracking pages — your logo, your colours, your checklist. Embedded delivery confirmations, how-to videos, NPS feedback collection, and OTP-verified donor responses.
Built for Dentsu Group — employees see a branded IT asset journey page with pre-handover checklist. Admins get full hub-by-hub visibility and delivery confirmation data.
AI Voice
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AI Voice Calling Agent
Automated voice calls for COD verification, NDR follow-up, and pickup cancellation checks — reducing manual calling effort by 80%. Every call logged, every outcome tracked.
Deployed across D2C and corporate clients — COD confirmation calls happen automatically at scale, with outcomes feeding back into the operations dashboard in real time.
Case Studies

Real problems. Real solutions.
Real outcomes.

Not feature lists. Operational problems we diagnosed, engineered a fix for, and delivered measurable results on.

Healthcare & NGO
DKMS India
50%
improvement in pickup success rate
Fake delivery remarks, undetectable pickup cancellations, manual 6-step reverse booking — all automated. AI WhatsApp agent built from scratch.
Read the case study →
IT & Corporate
Dentsu Group
10K+
laptop & device assets handled
5-year relationship. Forward dispatch, reverse recovery, branded tracking, WhatsApp packing checklist. 90% on-time delivery across Pan-India.
Read the case study →
IT Problem Files
4 Real Cases
0
cases permanently unsolved
Missing assets, cancelled AWBs, peak-season hub blocks, a lost legal document — and an FIR filed. The incidents every logistics partner writes off. We don't.
Read the case study →
Reach us directly

Don't wait for us to call.
Talk to us now.

Direct lines. Real people. No ticketing systems.

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WhatsApp
+91 800-12-12-12-12
Fastest response. Operational team available on business days.
Open WhatsApp →
✉️
Email
support@parcelace.io
For detailed queries and documentation.
Founder direct: prateek@parcelace.io →
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Our Offices
Jaipur — HQ
6th Floor, Bhamashah Techno Hub, Jaipur 302001
New Delhi
N161, Saira Tower, Green Park, New Delhi 110049
What to expect

A real conversation, not a sales script.

15 minutes. No pitch decks. We ask about your problem first — and tell you honestly if we're not the right fit.

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Response within 4 hours on business days via WhatsApp
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15-minute call — we'll ask about your current setup and exactly where it's failing
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Industry-specific solution shown with real examples from your vertical
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Honest fit assessment — if we're not the right match, we'll tell you