IT & Corporate Asset Logistics

Laptop stuck.
Employee waiting.
Client billing
the air.

Every hour your courier files a ticket is an hour of unbilled revenue. ParcelAce calls the hub manager directly — and deploys a ground team if needed. 2 hours, not 48.

Book a Free Consultation → See the Problem
2hrs
Resolution Time
70%
Drop in Packing Queries
0%
Client Churn
🚀 New Employee Onboarding
"Laptop stuck at a hub since Friday. Employee starts Monday."
48hrs
Aggregator's promise
2hrs
ParcelAce reality
⚠️ Employee Exit
"Resigned. Relocated to Hyderabad. Laptop still with them."
~0%
Asset loss rate
70%
Fewer packing queries
Two problems. One clock.

Both directions cost you
real money when they fail.

Standard couriers treat both as low-priority. We've built specific fixes for each.

01
Forward — New Employee Onboarding
Laptop not delivered.
Employee can't start.
Client billing doesn't begin.
  • No direct hub access — every fix goes through a ticket
  • KAMs make promises, hub managers don't hear them
  • No ground presence to physically intervene
  • New employee's Day 1 experience damaged
💸 Every idle hour = unbilled revenue. A 48-hour delay isn't a logistics problem — it's a revenue problem.
02
Reverse — Employee Exit
Resigned employee.
Asset at risk.
Every day of delay is liability.
  • Employees don't know how to pack — damages, re-pickups
  • Couriers deprioritise reverse pickups — no urgency
  • Employee can relocate before pickup happens
  • High-value assets genuinely at risk of non-return
⚠️ The longer the pickup waits, the higher the chance of non-return. There is no "follow up tomorrow" with a resigned employee.
What actually happens

Laptop stuck at 6pm Friday.
Who calls the hub manager?

Every aggregator promises resolution. Here's the actual sequence.

Standard Aggregator
Ticket filed.
Weekend started.
  • 1You call support. Ticket gets raised.
  • 2KAM escalates to the courier hub
  • 3Hub doesn't respond Friday evening
  • 4Monday: "We're following up." Same reply.
  • 5Employee sits idle. Client asks questions.
48 hours later, the ticket is still open. Your new employee's first week has already started wrong.
ParcelAce
Hub manager called.
Problem closed.
  • 1You call ParcelAce. One call. Your only step.
  • 2We pull hub-level data instantly — location, contact
  • 3We call the hub manager directly. No ticket.
  • 4If physical resolution needed — ground team deployed
  • 5Delivered. Employee onboards. Billing starts.
2–3 hours. Pan-India. This is what we do for Dentsu, Ugam, and Merkle every time.
Who trusts us

The companies that chose
us over every aggregator.

Not startups. Enterprises with procurement teams, vendor audits, and zero tolerance for failure.

Global Media Network
Dentsu Group
Complete corporate asset movement — onboarding dispatch and exit recovery, across all India offices.
💻 Full asset movement infrastructure, Pan-India
IT & Data Services
Ugam Solutions
Enterprise IT company — chose ParcelAce because standard aggregators couldn't resolve stuck shipments without multi-day delays.
📦 Multi-city asset dispatch + exit recovery
Digital Marketing · Dentsu
Merkle Inspire
Part of Dentsu's performance marketing arm. Runs on the same unified SLA as Dentsu and Isobar — one contact, one escalation path.
🤝 Dentsu network unified SLA
Digital Agency · Dentsu
Isobar India
Dentsu global network. Asset logistics managed alongside the broader group — consistent standards, unified reporting, single operations contact.
🔗 Group-level asset management
"The entire Dentsu India network runs on ParcelAce.
Four companies. One logistics partner. One SLA."
Dentsu Merkle Isobar Paragon
What we built for IT corporates

The capabilities no
aggregator can replicate.

🏗️
Core Moat
Direct Hub Manager Access, Pan-India
2hrs
vs 48hr industry standard
👷
Ground Team
Physical Ground Deployment for Stuck Shipments
Pan-India
No aggregator has this
💬
Automated
WhatsApp Packing Checklist for Exiting Employees
70%
Drop in HR packing queries
🔒
Priority SLA
Exit-Date Tied Reverse Pickup SLA
~0%
Asset loss rate
10+
Years in Reverse Logistics
2hrs
Stuck Shipment Resolution
70%
Drop in Packing Queries
0%
Client Churn
Get in touch

We don't work
with everyone.
Let's find out
if there's a fit.

15 minutes. No pitch decks. No rate cards. Just an honest conversation about your asset logistics and whether ParcelAce can fix it.

🔍
We'll ask about your onboarding and exit logistics — where it's failing, how often, what it costs.
💡
If we see a fit, we'll show you what a custom IT solution looks like — with numbers from Dentsu and Ugam.
🤝
If we're not the right fit, we'll say so. We don't onboard clients we can't serve. That's how we've kept 0% churn.

Book a Free Consultation

We respond within 4 business hours. Direct line to our operations team — not a ticketing system.
We don't work with everyone. If there's a fit, we'll find it in 15 minutes.

Stop losing money to a ticket queue.

Dentsu. Ugam. Merkle. They all made the switch. The 15-minute consultation costs nothing — the stuck shipment does.

Book a Free Consultation → ← Back to ParcelAce